Get the right answers to your customers and agents, faster.

Help your customers help themselves, and help your agents work smarter with easy access to articles, FAQ, and the collective wisdom of the community.


Help customers help themselves.

Customers can easily find their own answers through a library of knowledge articles and Q&A. You'll increase customer satisfaction, and decrease calls and emails to your support desk.

Maximize agent productivity.

Agents can easily find, access, and deliver the right answers to customers. Agents can also contribute to the knowledge base to ensure that the best answers are always accessible to the whole team.

See what Experience Cloud
can do for you.

Discover how experiences can add to your business.

Online Community Software from Salesforce Community Cloud

Salesforce Community Cloud is powered by advanced online community software that allows businesses of all sizes to connect to their partners, customers, employees, and business processes like never before.

Using community software from Salesforce, leading companies worldwide have built customized, branded communities to integrate and simplify business processes and enable seamless collaboration across the enterprise