SOLUTION

Deliver Intelligent Field Service

Transform the customer experience with faster, smarter field service.
 
 

“With Salesforce, we can stay close to our customers as we continue to grow our business.”

ANTTI KOSKELIN, CIO, KONE
 
 

Learn how to provide faster, more predictive service to your customers.

 

What’s included in this solution

 
Salesforce Field Service automates field operations, including mobile inventory management, vehicle tracking, scheduling, customer portals, and more.
Service Cloud allows you to automate your processes, streamline your workflows, and deploy the right agent at the right time.
 

Of industry execs say products will become loss leaders for service revenue over the next decade

Of manufacturing leaders agree that improving their field service department is a top priority

Of field service managers say their agents make multiple onsite visits all or most of the time

Source: “Connected Manufacturing Service” Report
 
 

Explore the advantages of Salesforce for Field Service.

 

Blog

Blog

 

Datasheet

Report