Manufacturers can easily collaborate with dealers and distributors on sales, service, marketing, and more. Quickly address service inquiries, close more deals, and open more opportunities to grow revenue.
Give service agents and field technicians a 360-degree customer view and data on warranties and entitlements. Our intelligent scheduler dispatches the right technician to the right job, boosting first-time fix rates.
Transform the online purchasing process. Tailor product mixes, pricing agreements, and contracts to customers’ specific needs. Deliver friction-free service and warranty experiences that boost confidence in your products.
Power end-to-end customer engagement across every channel with our unified marketing platform. Make personalized connnections with customers across web, email, social, mobile, and more with AI-powered insights.
Manufacturing software from Salesforce is ushering in a new industrial solution, driven by innovative means of connectivity.
Salesforce manufacturing software promotes connections in many ways. Sales reps receive comprehensive, accurate information faster, helping them to prioritize and move leads down the funnel. Employees can connect with each other, viewing and sharing consistent prospect and customer information, so everyone is on the same page. Leadership can view the high-level metrics and trends that matter most to keep their fingers on the pulse of the business.
With everyone on the same page, your company will deliver exceptional customer experiences, boost productivity, and connect savings and gains to the bottom line.