Marketing Cloud lets you personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.
Service Cloudallows you to automate your processes, streamline your workflows, and deploy the right agent at the right time.
Loyalty Management lets you build intelligent B2B and B2C loyalty programs that are flexible, configurable, and rapidly deployable.
Increase in lead conversion*
Positive impact on customer retention**
Increase in sales productivity
Average percentage improvements reported by Salesforce customers in Salesforce Customer Success Metrics Survey conducted 2015–2017 among 7,000+ customers randomly selected. Response sizes per question vary. **The AI Revolution, PwC.
Transform your marketing interaction by personalizing and engaging shoppers to build better business relationships with customers. Elevate engagement and increase conversions using the power of data science to deliver tailored content to unknown shoppers.
Social Media Marketing: Entice your audience using powerful social media marketing tools. Our features can help you expand your social marketing capabilities and take your brand‘s social presence to new heights.
Email Marketing: Get sophisticated email marketing software that delivers results.
Customer Journeys: Power your multichannel marketing with customer journey map examples that plot the customer experience through the acquisition, onboarding, and retention phases.