SOLUTION

Acquire and Engage Loyal Customers

Access and optimize customer data to personalize engagement and build lifelong loyalty.

Discover how e.l.f. Cosmetics drives personalized engagement with 1-to-1 journeys.

“As customers continue to shop with us, Einstein learns more about them and makes their experience even more refined and targeted.”

EKTA CHOPRA, CHIEF DIGITAL OFFICER, E.L.F. COSMETICS

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Astro with bag in front of computer screen showing shopping portal

Learn how Loyalty Management can help create customers for life.

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What’s included in this solution

Marketing Cloud lets you personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.

Service Cloud allows you to automate your processes, streamline your workflows, and deploy the right agent at the right time.

Loyalty Management lets you build intelligent B2B and B2C loyalty programs that are flexible, configurable, and rapidly deployable.

Increase in lead conversion*

Positive impact on customer retention**

Increase in sales productivity

Average percentage improvements reported by Salesforce customers in Salesforce Customer Success Metrics Survey conducted 2015–2017 among 7,000+ customers randomly selected. Response sizes per question vary. **The AI Revolution, PwC.

Explore the advantages of Salesforce for Retail.

Guided Experience

Digital Inspiration

WATCH THE SERIES

Trends in Retail and Consumer Goods Marketing

Report

Trends in Retail and Consumer Goods Marketing

GET THE REPORT

Webinar

How Hästens is Reimagining Shopper Loyalty in Today’s Digital-First World

WATCH THE WEBINAR

WEBINAR

Listen and engage using Email and Audience Studio.

WATCH NOW

DEMO

Marketing Cloud’s Journey Builder

WATCH DEMO

DEMO

Datorama: Your Single Source of Marketing Truth

WATCH DEMO

DEMO

See Interaction Studio in action.

WATCH DEMO

REPORT

Shopper-First Retailing: The New Rules of Retail

GET THE REPORT

Ready to learn more about Retail solutions?

CONTACT US

Explore the advantages of Salesforce for Retail.

Webinar

Creating a Successful Welcome Series in the Midst of Change

Watch Now

Webinar

How to Put 25% of your Budget Back to Work this Holiday Season

Watch Now

Report

Trends in Retail and Consumer Goods Marketing

Get the report

DEMO

See Interaction Studio in action.

WATCH DEMO

REPORT

Shopper-First Retailing: The New Rules of Retail

GET THE REPORT

Build the Right Business Relationships for Retail

Transform your marketing interaction by personalizing and engaging shoppers to build better business relationships with customers. Elevate engagement and increase conversions using the power of data science to deliver tailored content to unknown shoppers.

Retail Solutions: Keep up with evolving retail technology solutions.

Product Recommendation Engine: Use these product recommendation engines to improve customer relationships.

Importance of Ecommerce Analytics: Offer your brand an immeasurable advantage over the competition with the right analytics technology.

Retail Innovation: Provide an experience that will attract customers to your brand over that of your competitors.

Effective Online Selling: Reach and inspire customers with intelligent, seamless experiences both online and in person.

Social Media Marketing: Entice your audience using powerful social media marketing tools. Our features can help you expand your social marketing capabilities and take your brand‘s social presence to new heights.

Email Marketing: Get sophisticated email marketing software that delivers results.

Customer Journeys: Power your multichannel marketing with customer journey map examples that plot the customer experience through the acquisition, onboarding, and retention phases.

Digital Marketing Software: Learn more about the #1 marketing software for consumer engagement at scale.

SOLUTION

Acquire and Engage Loyal Customers

Discover how e.l.f. Cosmetics drives personalized engagement with 1-to-1 journeys.

Learn how Loyalty Management can help create customers for life.

What’s included in this solution

Increase in lead conversion*

Positive impact on customer retention**

Increase in sales productivity

Explore the advantages of Salesforce for Retail.

Guided Experience

Digital Inspiration

Report

Trends in Retail and Consumer Goods Marketing

Webinar

WEBINAR

Listen and engage using Email and Audience Studio.

DEMO

Marketing Cloud’s Journey Builder

DEMO

Datorama: Your Single Source of Marketing Truth

DEMO

See Interaction Studio in action.

REPORT

Shopper-First Retailing: The New Rules of Retail

Ready to learn more about Retail solutions?

Explore the advantages of Salesforce for Retail.

Webinar

Creating a Successful Welcome Series in the Midst of Change

Webinar

How to Put 25% of your Budget Back to Work this Holiday Season

DEMO

See Interaction Studio in action.

REPORT

Shopper-First Retailing: The New Rules of Retail

Build the Right Business Relationships for Retail

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