MANUFACTURING CLOUD

 

Unified experiences, made easy for manufacturing.

Get unmatched digital capabilities to automate processes, modernize operations, and deliver personalized service.

 
 
 

What is Manufacturing Cloud?

Manufacturing Cloud is an AI-powered, cloud-based manufacturing platform, built to meet the industry’s needs.

  • One platform to manage customer-centric operations across the business
  • Prebuilt objects, processes, and frameworks for manufacturers
  • Unparalleled innovation, including low-code tools and embedded AI

How can Manufacturing Cloud help my business?

It’s more important than ever to stand out with digital-first experiences — for your customers, ecosystem partners, and employees. Manufacturing Cloud can help.
 

Modernize commercial operations

Capture a complete picture of net new opportunities alongside customer agreements, long-term projects, and an accurate demand forecast.

Transform service experiences

Accelerate service automation by orchestrating end-to-end processes for customer support, complaints, and product issues across departments.

Simplify partner engagement

Provide always-on, self-service digital support for your dealers, distributors, reps and resellers across sales agreements, forecasts, incentives, and end-customer or product issues.

Leverage embedded analytics

Make fast, informed decisions with time-series based projections and predictive insights on account health and pricing performance.

Go digital fast

Leverage pre-built objects, processes, and frameworks for manufacturing and accelerate automation with no-code tools.
 

Key Features

 

Forecasting Frameworks

Capture a holistic view of predicted volumes and demand.

Sales Agreements

Create a source of truth for your run-rate business.

Manufacturing Data Model

Complete with prebuilt objects, processes, and frameworks for manufacturing.
 

Embedded Analytics

Make fast, informed decisions with out-of-the-box dashboards for manufacturing

Digital Process Automation

Deliver manufacturing specific experiences and automations.

Rebate Management

Grow trusted channel partner relationships with powerful incentive programs.
 
 
“Salesforce Manufacturing Cloud provides a window into my global manufacturing business in a way that’s easy for me to consume and take action on.”

Jake Bell, Managing Director North America, Chargeurs PCC

“With the help of Manufacturing Cloud for Service, we will be able to deliver services much faster to our customers, and we can make sure that asset downtime is as minimal as it can be.”

Thomas Göcke, Head of Digital Business Transformation, Koenig & Bauer

“This is exactly what we’re looking for with the forecasting, the analytics, the displays, visuals ... This meets what we need in a CRM system.”

TONY GONDICK, MANAGER , IT BUSINESS STRATEGY, KAWASAKI ENGINES

 
 

Learn more about our purpose-built CRM for Manufacturing.

 

of manufacturers say they need new tools for accurate forecasting.

of manufacturers say new service offerings are a top priority.

of manufacturers say increasing process efficiencies is a priority.

 

Get up and running fast with help from our partners.