Online Collaboration Tools from Salesforce.com

The Internet has brought about a change in the nature of business collaboration, and salesforce.com leads the way with a range of online collaboration tools. Our business collaboration solutions channel the power of software as a service to bring your business online, making collaboration with business partners and customers possible, facilitating online document collaboration and integration between CRM and Google Applications.

Read more

Business Collaboration that Includes Your Customers: Salesforce CRM Suggestions

For some time now, business customers have been swapping opinions on brands, products, and services through the use of consumer online collaboration tools. For many companies it has been a challenge to connect with customers directly - online collaboration tools are necessary to help shape conversations with customers, to harness the power to capture the best thoughts and ideas, and to encourage innovation.

The "suggestion box" model can't be considered true business collaboration, as it only permits one-off communication and only in one direction. Wouldn't it be preferable to cast a wider net to include customers, promote interactivity, and allow online document collaboration?

This is where Salesforce CRM Ideas comes in - online collaboration tools that are integrated with your CRM system to expand the dialogue that you have with your customers and employees alike.

The online collaboration tools in Salesforce CRM Ideas invite you to tap into the knowledge of the masses so you can obtain the best ideas. This really is interactive business collaboration, a catalyst for starting and pursuing conversations that capture useful insights, actionable responses and harnessing the innovative potential of the community within, and around, your business.

With the online collaboration tools from salesforce.com, you get a unique voting mechanism that promotes the best ideas and gives them increased visibility. Capture insights and generate fresh ideas by including online document collaboration to the mix. The best ideas can indeed become reality.

Our online collaboration tools give your customers, business partners and staff a voice that can be heard more easily. This method of business collaboration is a long way ahead of the dead-end suggestion box.

Online Document Collaboration: Content Management

  • Speed up Business Collaboration with Your Company's Best Content. How much more effective could you be? By having online collaboration tools, you can easily access the presentations and documents that you need, as and when you need them. Imagine you could easily view which materials are most popular with your peers - wouldn't business collaboration be enhanced?

    With salesforce.com online collaboration tools, you can forget about digging through complicated mazes of folders and emails. Business collaboration is transformed with Consumer Web features, such as tagging, search, and popularity-based rankings. Everyone can find exactly what they need in a moment, with interactive online document collaboration - making communication so much easier.
  • The Most Usable Online Collaboration Tools in the World. The online collaboration tools from salesforce.com are incredibly user-friendly. This means that you can get started without delay, with no looking back. Community-based business collaboration leads to the best information rising to the top. Online document collaboration is integrated into the business applications that you use on a daily basis, and this empowers everyone across the company.

Online Collaboration Tools to Improve Sales Effectiveness and Productivity

An all-singing, all-dancing sales presentation has little value if sales representatives can't find it to use it. This is where salesforce.com online collaboration tools are vital, placing the most recent, relevant documents exactly where you want them, and even going as far as to recommend content, based on the opportunities you're dealing with. This automates the business collaboration process, making it easy to find proven materials advocated by your colleagues. With the assistance of our online collaboration tools, sales teams spend more one-on-one time with customers - and make better use of this time.

Marketing: Driving Higher ROI with Online Document Collaboration

Armed with information on which materials are most effective and frequently requested, salesforce.com online collaboration tools improve the business collaboration process and bring the marketing department closer to the action. As feedback from sales teams can be accessed online, document collaboration becomes a reality and marketers are able to generate the content that really will help the business development team to close deals. Salesforce.com online collaboration tools remove the frustration of wasting effort producing content that never gets used, and can help you ensure that branding and pricing is consistent and up-to-date. Through facilitating real business collaboration between the sales and marketing departments, salesforce.com collaboration tools improve the productivity of both teams, so they can achieve better results.

Business Collaboration Across the Enterprise

The desire for online document collaboration reaches out beyond sales and marketing. Our online collaboration tools are flexible, so they meet the different needs of the different areas of your business - including customer service, product development, HR and more. You can adapt salesforce.com online collaboration tools to suit you with a point-and-click wizard. This helps the efforts of various departments across the company and speeds up business collaboration within cross-functional teams. Even businesses that don't use Salesforce as a CRM system can use our online collaboration tools as the solution to content management challenges - or to encourage online document collaboration across the company as a whole.

Online Collaboration Tools Deliver Quick Time to Value

Encouraging the growth of online document collaboration is a universal business need, but there is a misconception among many people that it is a challenge that's too hard, too expensive, and too time-consuming to meet. Salesforce.com online collaboration tools are a straightforward way to achieve noticeable gains in productivity and effectiveness. Because these tools are accessible on demand - with no requirement to buy or install hardware or software - enterprise-wide business collaboration can be set up in a matter of days. And because content distribution and search has been made easier (removing the dependence on email), our online collaboration tools provide the peace of mind that they will be quickly and permanently adopted.

Online Document Collaboration to the Max: Run Your Business with Salesforce CRM and Google

Your priority is running your business, not debating the tools you need to run it. With Salesforce CRM and Google online collaboration tools working collectively, you can run your business in the cloud, with a potent combination of easy-to-use business collaboration applications - freeing you to concentrate on pushing your business forward to succeed. Make the most of the freedom, ease, and streamlined online document collaboration that is a result of blending powerful online collaboration tools from two software-as-a-service leaders.

  • Salesforce CRM for Google Apps. Experience first-hand the power of business collaboration made simple. User-friendly yet powerful web-based online collaboration tools combine in Salesforce CRM for Google Apps - making communication and online document collaboration incredibly simple. Salesforce CRM for Google Apps features new online collaboration tools which help businesses of all sizes to develop new ways of working.

Online Collaboration Tools for Partnering Companies: Salesforce to Salesforce

Would you like closer business collaboration with related companies that also use salesforce.com online collaboration tools? Referred to as the "Facebook of the Enterprise", a radical new service called Salesforce to Salesforce provides secure, trouble-free online document collaboration between everyone in a company's network - such as suppliers, vendors, partners, and customers. As with all our online collaboration tools, this integration is achieved by following a simple set-up wizard: there's no need for hard-coding. Share information on sales leads, accounts, opportunities, contacts, tasks, and custom objects with the businesses in your value chain which also make use of the online collaboration tools available from salesforce.com.

Collapse

Related Searches

Call Centre CRM Improve customer satisfaction with call centre management and tracking functions.
CRM Consulting Strategic consulting from our team of CRM experts enables to you to enjoy success with your CRM implementation.
CRM Tools Force.com AppExchange is the one-stop-shop for hundreds of CRM tools and on-demand CRM applications.
Content Management Solutions Streamline with Salesforce CRM’s document collaboration and content management features.
CRM Demo View Salesforce CRM product demos to learn how CRM can bring more success to your business.
CRM Training Admins, developers, and consultants: Take our professional learning paths.
CRM Salesforce CRM leads to improved customer relationships – so you save money and increase profits.
CRM Sales Software Sales software-as-a-service gives you a total view of customers and prospects - close more sales, in less time.
Google CRM Use Salesforce CRM for Google AdWords to track keywords and conversions for your search engine marketing campaigns.
CRM Best Practices Get the best advice at the salesforce.com community: CRM best practice guides, training, and discussions.
CRM Software Solutions Online CRM solutions to suit everybody - sales, marketing, customer service, and IT professionals.
Web CRM Did you know that Web-based CRM guarantees fast deployment and painless upgrades?
 
Salesforce Chatter
chatter_hero_prosp-sf1-lo 
Salesforce Chatter logo

Take action at the
speed of social

Editions & pricing ›

Move even faster with collaboration at the heart of your business.

Chatter is the leading enterprise social network that allows teams to take action and sync up like never before. And because it's built on the Salesforce1 Platform, you can create custom actions and deploy instantly to every desktop and device, and access any app from a fast, easy-to-use social feed.

View demo ›

Chatter Features

Move even faster with collaboration at the heart of your business.

Over 225,000 active networks. All on Chatter.

Why Chatter?

+36% increase in employee productivity

MAKE BUSINESS SOCIAL

Connect employees to work efficiently across organizational boundaries. Collaborate on sales opportunities, service cases, campaigns and projects. Simplify workflows and capture new ideas.

View demo ›

See how Burberry does it ›

Make business social

 

sfdc_sales_icons_2

SHARE KNOWLEDGE FAST

Find the info and experts you need. Chatter recommends relevant people, files, and information for every deal, service case, and more. Discuss competitive & market developments across your company.

+36% increase in employee engagement

TAKE ACTION ANYWHERE

Monitor the latest developments at the office. Close cases, update opportunities, and act on critical account updates wherever you are to make the most of every moment.

View demo ›

REAL-TIME VISIBILITY

Experience the powerful features of Chatter.
The leading enterprise social network that gets real work done.

Chatter Features

Explore all 5 features or view as a list ›

Every industry. Any size. See success in action.

service_customer_955x500
See how Virgin America keeps every teammate connected with Chatter.
 

Editions & pricing

Editions & pricing

DRIVE PRODUCTIVITY AND INNOVATION WITH THE INDUSTRY-LEADING ENTERPRISE SOCIAL NETWORK.

 

CHATTER

Basic collaboration for your whole company (up to 5000 employees)

FREE

with purchase of 1 CRM license

Get started ›

Includes the following features

Profiles

Status updates

Activity feeds

Group

File sharing

Chatter Desktop

Chatter Mobile

Trust and Security

CHATTER PLUS

Social collaboration plus CRM features and customization

€ 15

/user/app/month* (billed annually)

Contact me ›

Includes all the following features

Accounts (read-only)**

Contacts (read-only)**

10 custom objects**

1 custom app**

Dashboards**

Reports**

Answers and ideas

Integration with 900+ AppExchange apps

Workflow

Calendar and events

Tasks and activities

Advanced sharing

CHATTER

Basic collaboration for your whole company (up to 5000 employees)

FREE

with purchase of 1 CRM license

Get started ›

Includes the following features

Profiles

Status updates

Activity feeds

Group

File sharing

Chatter Desktop

Chatter Mobile

Trust and Security

CHATTER PLUS

Social collaboration plus CRM features and customization

€ 15

/user/app/month* (billed annually)

Contact me ›

Includes all the following features

Accounts (read-only)**

Contacts (read-only)**

10 custom objects**

1 custom app**

Dashboards**

Reports**

Answers and ideas

Integration with 900+ AppExchange apps

Workflow

Calendar and events

Tasks and activities

Advanced sharing

SALESFORCE COMMUNITIES

Enable partners to find experts, collaborate on deals, and access critical information anywhere.

SALESFORCE COMMUNITIES

Enable partners to find experts, collaborate on deals, and access critical information anywhere.

SALESFORCE COMMUNITIES

Enable partners to find experts, collaborate on deals, and access critical information from any location.

Communities pricing ›

* All per user products require an annual contract.
** For Professional Edition customers, new Chatter users will not have access to accounts, contacts, and custom objects unless they have the profiles and page layouts add-on product previously enabled.

Salesforce Communities — connect your customers, partners and employees in entirely new ways.

Salesforce Communities

Overview
 
For Sales
 
For Service
 
For Marketing
 
For Companies
 

Additional resources

Additional resources

Get started with Chatter today.

Learn more ›

00800 7253 3333 (Freephone)

Extend the power of your team and speed to market.

Sales Cloud

Sales Cloud 

Grow your business with the world’s #1 sales app.

Learn about Sales Cloud ›

Marketing Cloud

Marketing Cloud 

Monitor social media and turn rants into raves.

Learn about Marketing Cloud ›

Platform

Platform 

Build your own indispensable customer service apps.

Learn about Salesforce Platform ›