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AI Course

Learn about AI from start to finish with Salesforce’s free courses on artificial intelligence.

Learn on Trailhead today

About the free AI course

Our AI course provides learners with a structured approach to understanding artificial intelligence, from fundamental concepts to advanced applications. It typically covers machine learning, deep learning, and natural language processing, equipping students with the skills needed to build AI-driven solutions. Whether for beginners or experienced professionals, our AI course can help bridge the gap between theoretical knowledge and practical implementation.

Key Topics Covered in the AI Course:

  • Introduction to AI – History, types, and real-world applications
  • Machine Learning Basics – Supervised, unsupervised, and reinforcement learning
  • Natural Language Processing (NLP) – Text analysis, chatbots, and language models
  • AI Ethics & Bias – Responsible AI development and fairness considerations
  • AI Tools & Frameworks – TensorFlow, PyTorch, and other key libraries
  • AI in Business & Industry – How AI is transforming various sectors like healthcare, finance, and marketing

Start learning about AI with Trailhead’s free, interactive courses. Whether you’re a beginner or have some tech experience, these courses make it easy to explore complex AI topics at your own pace. Through hands-on exercises, quizzes, and real-world scenarios, you’ll get a deep understanding of how AI agents work and how to use them effectively.

Online AI training

AI Certification
Agentblazer Characters
Join the Agentblazer community.

Connect with Agentblazers from around the world to skill up on AI, discover use cases, hear from product experts, and more. Grow your AI expertise — and your career.

Join today Find out more

Learn more about AI agents and how they can help your business.

Einstein Features Cheat Sheet guide
Guide

The Agentforce Guide to Reasoning, Subagents, Instructions and Actions.

Read the guide
Build Ethical AI blog
Article

What is agentic AI?

Read the article
Generative AI Investing article
Article

How to Build an AI Agent

Read the article
AI for Small Business blog
Blog

LLMs and Copilots Alone Won’t Save You: Why You’re Doing Enterprise AI Wrong

Read the blog

AI products to power your business

Agentforce

Build and customise automnomous AI agents to support your employees and customers 24/7

Try Agentforce

Salesforce AI

Build and customise automnomous AI agents to support your employees and customers 24/7

Try Salesforce AI

Sales AI

Sell faster with trusted AI for sales built directly into your CRM

Find out more

Service AI

Learn how AI for customer service & support can assist your teams to increase productivity and deliver hyper-personalised customer experiences faster

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Marketing

AI marketing software helps you to drive personalisation and productivity at scale — with artificial intelligence built directly into your CRM

Find out more

Commerce AI

Save time and give customers more of what they love with ecommerce AI tools. Work smarter and grow faster with trusted AI-powered Commerce

Find out more

Ready to take the next step with Agentforce?

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