CNX News: The AI agents that will multiply your marketers.
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CNX News: The AI agents that will multiply your marketers.
Click to learn more
Deploy an agency of agents across marketing and sales to act as one unified revenue team. From capturing and qualifying leads and accounts to nurturing buyers and accelerating deals with real-time insights, agents help your B2B teams drive more quality pipeline and ensure no lead is left behind.
For decades, marketers have juggled clunky systems and limited SDR bandwidth to convert inbound buyers — leaving too much pipeline on the table. Now, in the era of agentic marketing, you have an AI SDR agent who can engage and convert all your inbound buyers across both the website and email inbox, 24/7.
Agentic B2B marketing automation identifies, engages, and converts buyers across the entire funnel, automating segmentation, multi-channel outreach, lead scoring, and sales hand-off. With Agentforce Marketing, AI agents go beyond rules and triggers. They unify account and buyer signals, act as brand ambassadors in two-way conversations, personalise every interaction, and run multi-step nurtures on their own.
Unify behaviour and intent across the buyer journey. Agents surface high-value leads, prioritise accounts, and tie campaigns to pipeline.
Replace one-way outreach with two-way conversations. Agents nurture leads, qualify accounts, and convert inbound demand around the clock.
Go beyond segments. Agents create, adapt, and optimise content for every buyer, account, and channel, at scale.
Extend your team’s capacity. Agents build campaigns, optimise spend, and hand off to sales with marketing in the loop.
Shift from data actioned by humans, to data powering autonomous agents.
Use agentic segmentation to identify high-value accounts as buyer behaviour and intent evolve, and activate across owned and paid channels from a single platform.
Bring paid and owned channel performance into a unified view to understand how campaigns, channels, account, and buyer touchpoints collectively drive pipeline and revenue — and where to invest next.
Shift from one-way outreach to two-way conversations across the buying journey.
Convert high-intent website visitors, prospects in discovery, and event leads in real time. Piper engages, qualifies, and books meetings — so no inbound buying signal goes unanswered.
Learn more about Piper, the #1 AI SDR Agent
Scale targeted account programmes with agents that engage every stakeholder across email, SMS, web, and WhatsApp, personalising to each buyer's role and intent and routing sales-ready opportunities to the right account owner.
Salesforce contributed to our ABM strategy with AI-driven analytics and rich data sources that helped us zero in on high-value business prospects. By identifying the most relevant target accounts, we could focus our marketing efforts on organisations that would benefit highly from our products.
Kelli MeadorSenior Manager, Marketing Operations, Grammarly
Shift from finite personalisation to infinite scale with agentic content & decisioning.
Build multi-step nurture programmes using natural language prompts. Agentforce drafts the segment, sequence, and content — eliminating manual setup so marketers move from idea to in-market in hours, not weeks.
Equip distributed sales teams with compliant, marketing-approved email templates and real-time engagement alerts so reps can engage top leads with on-brand, relevant content, at the right moment.
Shift from capacity constraints to an agency of agents empowering marketers.
Give every rep a complete view of marketing engagement at the account and contact level — so sales conversations pick up exactly where the buyer left off, with full context on what was opened, clicked, downloaded, and discussed.
Bring data, workflows, and AI agents into the conversational interface your team already uses. Ask questions, brief campaigns, surface performance insights, and collaborate with sales — all in Slack.
A complete agentic marketing solution designed to help you personalise the right moments and have two-way conversations across the entire customer relationship.
Engage and convert every inbound buyer across your website and email inbox, 24/7, with an AI SDR that never clocks out.
Power better marketing and advertising with Data 360 — the #1 CDP that unifies every customer signal, connects humans and AI agents, and eliminates messy data pipelines.
Drive 24/7 pipeline with AI agents that prospect target accounts, qualify inbound demand, and nurture buyers into sales-ready conversations.
Personalise experiences, content and conversations for every customer to drive ROI and CLV.
Connect marketing performance and attribution across channels, find what’s working, and continuously improve results with a unified intelligence layer.
Make every ad dollar work harder with unified data and AI agents that activate audiences across paid channels.
Launch and personalise campaigns in minutes. See how Agentforce Marketing helps you move faster than ever, while making every interaction more personal.
Reach the right buyers with the right message at the right moment. See how Agentforce Marketing helps B2B teams drive smarter engagement and better results.
B2B marketing automation helps teams identify, engage, and convert buyers across the lifecycle. Traditional automation relied on rules and triggers. Agentforce Marketing goes further: AI agents understand buyer intent in real time, engage in two-way conversations, adapt content to every individual, and operate across accounts and buying committees 24/7 — so your pipeline never stops generating.
Piper is the #1 AI SDR agent, part of Agentforce Marketing through the Qualified acquisition. Piper converts high-intent website visitors, form fills, and inbound email leads into pipeline 24/7 — engaging via chat, voice, or video; answering questions; and booking meetings directly on the right rep’s calendar. All activity logs automatically in CRM. #1 on G2 in AI SDR Agents, 4.9/5 from 1,500+ reviews. Live in 30–45 days, no SI required.
Piper (Qualified) is built for inbound, website-first pipeline generation. The Agentforce SDR Agent is built for outbound pipeline generation from CRM data and lead queues. They’re complementary: Piper owns inbound; Agentforce SDR handles outbound. Note: Piper does not run on the Agentforce platform — these are two distinct products.
Not necessarily. Piper (Qualified) works natively alongside Marketo, HubSpot, Oracle Eloqua, and Marketing Cloud — no rip and replace needed. For organisations ready to consolidate, Marketing Cloud Next offers a complete replacement with deeper CRM integration and unified AI.
The benefits of B2B marketing automation platforms are:
B2B marketing automation software can help your business in the following ways:
The right B2B marketing automation platform will:
Marketing and Sales run natively on the same platform and data. Unified Engagement History Dashboards give every sales rep a complete view of how each account engaged with marketing — emails opened, content downloaded, Piper conversations, webinar attendance — so every sales conversation picks up where marketing left off, with zero repeat-yourself moments.
Marketing Cloud Next is Salesforce’s complete agentic marketing platform for the entire customer lifecycle — where humans and AI agents work together to plan, create, optimise, and orchestrate adaptive customer experiences. Built natively on the Salesforce platform, it connects data, AI, automation, and engagement so every interaction stays connected and continuously improves.
Marketing Cloud Account Engagement is the only marketing automation platform built on the world’s #1 CRM. It helps companies grow revenue and scale buyer engagement by uniting customer data on one platform and scaling account relationships with AI. Whether you’re looking to execute on-demand generation or account-based marketing strategies, we've got you covered.
Marketing Cloud Engagement (formerly Pardot) is Salesforce’s established B2B marketing automation platform, purpose-built for lead generation, nurturing, and sales-marketing alignment — deeply integrated with Salesforce CRM objects like Leads, Contacts, and Opportunities. Marketing Cloud Next is the next generation of Salesforce marketing, built natively on the Salesforce platform with Data 360 and Agentforce at its core. Where Account Engagement automates rules-based nurture, Marketing Cloud Next adds AI agents that engage in real two-way conversations, build audiences from plain language, and adapt campaigns continuously — across email, SMS, WhatsApp, and web. The good news: if you’re already on Account Engagement, you don’t have to choose. Every Account Engagement customer automatically gets access to Agentforce Marketing features through Account Engagement +, with no migration required.
Pardot was part of Exact Target, which was acquired by Salesforce in 2013 and is the legacy product name for Marketing Cloud Account Engagement. They are the same product.
Pardot is the legacy name for Salesforce Account Engagement and is the same product as Pardot.
Marketing is transforming once again, and this time it's thanks to agentic AI. In this year's Agentforce Marketing keynote, we explored how AI agents can help you spark conversations with your customers, acting on every message and interaction in real time.
Join our Agentforce Marketing champions as they explore the latest platform capabilities that help marketers work smarter, not harder, to drive measurable business results.
In this webinar, discover what sets top-performing marketing teams apart. Based on insights from 4,500+ global leaders, industry Trailblazers unpack the trends shaping growth and how to apply them.
See the latest trends in AI, data, and personalisation, based on insights from nearly 4,500 marketers worldwide. Learn how top brands are navigating the era of agentic marketing and what they see as their biggest priorities and challenges.
We’re proud to be a Leader in B2B revenue marketing platforms. Forrester evaluated the 10 most significant providers. Dive into the data behind our Leader status.
Get started with agentic marketing. See how AI agents help you plan, launch, and optimise campaigns faster with unified data and real-time engagement.
