Innovate faster and grow revenue with Communications Cloud.

Create digital-first customer experiences.

Learn how Communications Cloud helps CSPs:

Rapidly launch new offers and products
Accelerate sales productivity
Reduce system complexity
Simplify onboarding and ordering

Questions? Call us at +65 6302 5700 (Intl)

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Move from a traditional BSS to an agile, scalable platform that enables future growth.

Decrease your time to market to stay more relevant with customers.

Meet demand with a catalog-driven approach that makes it easy to design and launch new services
Introduce and manage changes to existing offers without business disruption

Create simple, digital experiences across channels.

Build and deploy seamless workflows, integrations, and experiences across digital self-service and assisted channels, with clicks not code
Personalise every customer interaction with AI-powered offers across channels and devices

Improve business agility and productivity by reducing system complexity.

Leverage communications-specific, modular applications native to the Salesforce Platform
Automate your business processes from quote to cash with guided-selling and automated order capture

WATCH DEMO

CSPs must adapt to meet customer expectations.

of consumers say the experience a company provides is as important as its products.*

of repeat purchases are made online.**

channels are used, on average, by customers to communicate with companies.***

Salesforce customers are growing their businesses like never before. Join them.

“Our vision is to become a digital first telco and provide new made-to-measure personalised experiences for our customers. We want to set a new standard for what a digital experience looks like in our industry. With Salesforce, M1 is on the path to achieving these goals and deepening customer engagement.”

Nathan Bell, Chief Digital Officer, M1

WATCH DEMO

Let’s talk about how the world’s #1 CRM can grow your business.

Talk to an expert: 800 1301 448 (SG), 800 967 655 (HK), +65 6302 5700 (Intl)

“State of the Connected Customer,” Salesforce Research, June 2019*

“Connected Shoppers Report,” Salesforce Research, 2020**

“State of the Connected Customer,” Salesforce Research, June 2019***

+50%

SALES PRODUCTIVITY

-23%

IN SALES CYCLE TIME

25%

revenue from service contracts

25%

revenue from service contracts

*Source: Salesforce Customer Success Metrics Survey, conducted 2015-2019 among 7000+ customers randomly selected. Response sizes per question vary.

Innovate faster and grow revenue with Communications Cloud.

Create digital-first customer experiences.

Fill out this form to watch the demo and get access to our full library.

Move from a traditional BSS to an agile, scalable platform that enables future growth.

Decrease your time to market to stay more relevant with customers.

Create simple, digital experiences across channels.

Improve business agility and productivity by reducing system complexity.

CSPs must adapt to meet customer expectations.

of consumers say the experience a company provides is as important as its products.*

of consumers say the experience a company provides is as important as its products.*

of repeat purchases are made online.**

of repeat purchases are made online.**

channels are used, on average, by customers to communicate with companies.***

channels are used, on average, by customers to communicate with companies.***

channels are used, on average, by customers to communicate with companies.***

Salesforce customers are growing their businesses like never before. Join them.

Let’s talk about how the world’s #1 CRM can grow your business.

Talk to an expert: 800 1301 448 (SG), 800 967 655 (HK), +65 6302 5700 (Intl)

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