AI helps Erajaya accelerate their digital transformation with Salesforce

As one of the largest mobile telecommunication distributors and retailers in Indonesia, Erajaya is using Salesforce to provide personalised customer experiences at scale and leverage data insights to generate more revenue.

Watch this interview with our Trailblazer, Pak Rhapsody Putra Budiono, Head of IT from Erajaya, as he shares his thoughts on how AI is creating new opportunities for their employees and customers; while driving efficiency and increasing productivity.

AI helps Erajaya accelerate their digital transformation with Salesforce

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Salesforce customers have seen success and growth after implementing Customer 360:

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Boost in sales productivity

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Increase in customer retention

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Faster case resolution due to automation

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Increase in overall marketing ROI

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Faster analytics insights

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Faster automation of business processes

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