SuccessNext Industry Series: Winning with Digital-first Customer Experience
Today, the financial services industry is rushing to meet changing demands of digital-first customers, accelerated by the pandemic.
With a need for great customer service and support, there is a massive opportunity for Financial Services Institutions to stand out among competitors by making customer experience their top priority.
Join us to learn how you can personalise and elevate your customer experience for business growth.
This webinar covers:
- The disruptive CX trends and how to harness them;
- Digital-first strategies to win customers with an AI-powered journey;
- Timely insights from experts.
Ruth Protpakorn | Regional Sales Director, Service Cloud ASEAN | Salesforce
Mario Van der Meulen | Director, Customer Strategy & Applied Design | Deloitte Consulting Southeast Asia
Cedric Chong | Sr Account Executive - Core SG FINS | Salesforce