How to Scale Service that Your Customers Love with Service Cloud and AI
Hear from a panel of industry leaders on how they're providing seamless omnichannel customer experiences at a high scale in an increasingly phygital world. Also learn how automation and AI are helping them scale their service processes.
- Ashish Thakur, Information Technology Director, Cummins India
- Ravi Kumar, Chief Digital Officer,Exide Industries Ltd
- Shivmangal Barai, Head of Customer Service, Infiniti Retail Ltd- Croma