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How to Scale Service that Your Customers Love with Service Cloud and AI

Hear from a panel of industry leaders on how they're providing seamless omnichannel customer experiences at a high scale in an increasingly phygital world. Also learn how automation and AI are helping them scale their service processes.

Featured Speakers:

  • Ashish Thakur, Information Technology Director, Cummins India
  • Ravi Kumar, Chief Digital Officer,Exide Industries Ltd
  • Shivmangal Barai, Head of Customer Service, Infiniti Retail Ltd- Croma


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