MuleSoft’s 10th annual Connectivity Benchmark Report, in collaboration with Vanson Bourne and Deloitte Digital, was produced from interviews with 1,050 IT leaders across the globe. From the rise of autonomous agents to the critical role of IT expertise in automation, this report provides invaluable insights for IT leaders and decision-makers. Discover the key statistics that highlight the importance of legacy modernisation, integration, and API management in driving digital transformation.
Some top insights from the report:
- 93% of IT leaders report intentions to introduce autonomous agents within the next 2 years, and nearly half already have.
- 66% of respondents still don’t provide an integrated user experience across their channels.
- The average number of apps used by respondents is 897 — with 45% reporting using 1000 applications or more.
- 95% of IT leaders report integration as a hurdle to implementing AI effectively.
