Watch a Service Cloud Demo for Call Centre Management

Questions? Call us at +65 6302 5700 (Intl).

Take a first-hand look at key Service Cloud features:

Complete customer view

Manage cases from any channel in one workspace

Seamlessly integrate with the most popular CTI systems

Ready to start providing faster, smarter customer service?

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Learn how Salesforce can help you increase customer satisfaction and loyalty with Service Cloud.

Customer Engagement Centre

Bring together all of your support channels so your agents can deliver seamless service, regardless of where customers are contacting you.  

Track Entitlements and Service Contracts

Track warranties, subscriptions, or service level agreements to ensure that the agreed upon response or resolution times are met.

Manage Process with Lightning Flow

Service cloud equips your call centre with workflows that guide your agents with contextual and dynamic business process. 
watch demo

Companies using Service cloud report results like:

+32%

increase in customer satisfaction

+45%

increase in customer retention

+47%

increase in agent productivity

+48%

faster first contact resolution

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