Is Customer Loyalty the New Currency?


Time to watch: 13 minutes


APAC Executive Conversations

The COVID-19 pandemic has forced companies around the world to reevaluate their strategy on how they engage customers, keep employees motivated, and continue to drive growth.

In this Salesforce Executive Conversation, Neeracha Taychakhoonavudh, EVP Global Success and Strategy, shares her thoughts on what success from anywhere looks like, and why CEOs who are focused on digital transformation are achieving so much more now than ever before.

We also explore how an integrated data strategy builds customer loyalty by providing a great experience at every touchpoint.


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