With the consumerisation of healthcare, patients aren’t only looking for clinical excellence. They also expect personalised care and frictionless experiences at every touchpoint – from appointment scheduling to post-treatment follow-ups.
For healthcare companies striving to meet these expectations – and for their life sciences counterparts seeking to improve cost-efficiencies – technology can be a huge asset. It’s what helped these three Trailblazers unlock the next level of success.
Explore their digital transformation stories in these episodes of Bharat Trailblazers, brought to you by CNBC-TV18 and Salesforce. Learn how:
- Proactive For Her created a single source of patient that helps teams resolve 98% of patient queries in 15 minutes
- HCG uses a unified patient view to personalise patient care, and stay connected with over 75% of patients post their recovery
- Syngene International leveraged automation to improve customer win rates by 20% and sales engagements by 50%
