State of the Connected Customer

Questions? Call us at 1800-420-7332.


Salesforce Research surveyed more than 7,000 consumers and business buyers to:

  • Discover the defining characteristics of today’s technology-empowered customers
  • Understand how the connected world has created expectations for a smarter customer experience
  • Learn how technology is changing the way consumers gather information, communicate and engage with brands, purchase products, and seek service
  • Identify what businesses can do to stay ahead of changing customer expectations

Download the “State of the Connected Customer” to learn how to win the loyalty of today’s discerning, empowered customers.


Sign up once and access all our resources.

Please complete all fields.
Enter your first name
Enter your last name
Select your title
Enter a valid email address
Enter your company name
Select the number of employees
Enter a valid phone number
Choose a valid country
By registering I confirm that I have read and agree to the Privacy Statement.
This is a required field