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CRM (Customer Relationship Management)
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Watch it in action
See how Salesforce is helping businesses of every size with:
What does CRM do?
Actively tracks and manages customer information.
Connects your entire team from any device.
Intelligently captures customer emails.
Simplifies repetitive tasks so you can concentrate on leads.
Delivers instant insights and recommendations.
Extends and customises as your business grows.
Why CRM matters?
CRM helps you ditch clunky processes and manual effort so you can get on with business.
You’ll find more leads, close more deals, keep more customers and grow your business.
One place to store all customer information means your conversations are always personal, relevant, and up to date.
Salesforce customers report 37% more sales revenue, 45% higher customer satisfaction, 43% better marketing ROI*.
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*Source: Salesforce Customer Success Metrics Survey, conducted 2015-2019 among 7000+ customers randomly selected. Response sizes per question vary.