How automating for Sales and Service Efficiency is Helping Unimark Boost Customer Engagement

At Unimark Hi-Tech Solutions LLP, delivering customer delights is not only about its products, but also the consistently high quality after-sales service experience it brings to its customers. So, when Managing Partner Avinash Anand looked for a technology solution that would help Unimark to deliver the customer-centricity and transparency it stood for, he naturally turned to Salesforce.

We speak to Avinash on how he empowered his employees to serve customers better - in the office and on the field.