INTRODUCING PUBLIC SECTOR TOOLKIT

Build for the future with tools that adapt and scale.

Keep the focus on your constituents and mission with tools that automate tasks and streamline workflows. Public Sector organizations can build for the future and flexibly respond to change.
 
 

Digitize processes and deploy services rapidly with a powerful no-code toolkit.

 

Pre-Built Data Models

Transform the constituent experience with features purpose-built for the public sector.
  • Apply data models to a variety of use cases including application intake, inspections, contact centers, and the employee experience
  • Use best practices to set your public sector organization 
up for future success
  • Leverage standardized data elements to launch faster 
than ever
 

OmniStudio

Accelerate innovation with declarative tools that help you go digital fast.
  • Deploy public sector-specific processes to automate interactions
  • Simplify integrations with drag and drop and a modular, microservice-oriented approach
  • Build flexible, branded interfaces with low-code configurations
  • Automate the agent and constituent experience with clicks, not code
 

GENERALLY AVAILABLE FEBRUARY 2022

Business Rules Engine

  • Build, test, and execute rules with an easy to 
use interface that helps agencies flex to meet evolving demands.
  • Provide real-time answers to pressing constituent questions by automating complex policy-based rules
  • Offer immediate responses around eligibility information, risk scoring data, or any other rule result
  • Leverage a single platform to serve constituents efficiently, so public servants can focus on the mission
 

Dynamic Forms

Create user-centric, intuitive page layouts that display the right information at the right time.
  • Configure any form with templates and low-code tools
  • Build forms easily with point-and-click customization
  • Speed up intake by digitizing paper forms
 

Action Plans

Improve collaboration and productivity by defining repeatable tasks and automating assignment and tracking.
  • Power consistent experiences with configurable task templates
  • Automatically generate tasks and required documents with due dates and role-based assignment
  • Drive collaborative and compliant task completion through analytics
 

Intelligent Document Automation

Serve constituents faster by converting paper, handwritten documents into digital records in just a few clicks.
  • Speed up application intake and processing
  • Extract text, handwriting, and data from scanned documents without customized code
  • Serve offline constituents faster