Announces New Premier Training Program to Help Customers Harness the Power of Cloud Computing

First subscription-based training program enables customers to maximize their Salesforce CRM and ROI with unlimited, anytime training

SAN FRANCISCO, March 19, 2009 -- [NYSE: CRM], the enterprise cloud computing company, today introduced Premier Training, a new subscription-based training model that makes it easy for customers to train employees on Salesforce CRM and to maximize user adoption, productivity and ROI. Premier Training includes classes held at training centers around the world, virtual classes delivered by an instructor over the Web, interactive self-paced online courses, certification exams, and additional services.

"'s new Premier Training program is designed for our customers' success and in response to their request for easily accessible and unlimited training options," said Eric Kelleher, Vice President of Worldwide Training and Certification, "Companies can ensure that every employee gets the most from Salesforce CRM and to drive bottom line business results and truly harness the power of cloud computing."

Training by can help customers gain even more value out of their Salesforce CRM investments. Customers trained by improve user productivity by 37 percent, increase sales pipeline by 132 percent, and report a 39 percent improvement in customer retention (source: MarketTools Inc., analysis).

"'s Premier Training is a great solution for giving each of our users the skills they need to get the most out of Salesforce CRM," said Kyle Lawton, CEO, peerVue, Inc. "By making training easy and convenient, we can implement best practices from the start, learn how to build applications on and use all of Salesforce CRM's capabilities, ensuring our entire team experiences the full value of the solution."

As use of Salesforce CRM and proliferates across organizations from sales, marketing and service and support professionals to developers and IT departments,'s Premier Training is designed to train every user throughout the lifecycle of a project. The new subscription-based training model gives employees anytime, unlimited access to training in online and instructor led training and certification courses in a flexible, convenient and economical solution from the experts at

Pricing and Availability's Premier Training includes unlimited online and instructor-led virtual and regional classes; one-day instructor-led classes at's annual Dreamforce user conference; private administrator or developers classes; Annual Training Plan consultations and custom courses; and Certification exams.  Pricing for this subscription-based program is based on the number of Salesforce CRM licenses and is available now in North, Central and South America, and will be available worldwide later this year. For more information, please visit:

About is the world’s largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase applications should make their purchase decisions based upon features that are currently available. has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit, or call 800 1301 448 (Singapore) or 800 967 655 (Hong Kong) or +65 6302 5700.