Salesforce Newsroom - Salesforce

AUM Biotech on Agentforce and SDR Agent

Customer Success

Williams-Sonoma, Inc. Deploys Salesforce Agentforce 360 Across Its Brand Portfolio, Elevating Its Premium Customer Support and Experiences to the Next Level

Oct 14, 2025

Vonage Taps Salesforce Agentforce and Data Cloud for Sales and Service

Customer Success

Vonage Advances Agentic Enterprise Transformation with Salesforce to Lead in Customer Value Creation

Oct 08, 2025

Pepsi

Agents

PepsiCo Leverages Salesforce’s Agentforce to Advance AI Agenda

Jun 24, 2025

Agentic Enterprise Announcement

Agentic Enterprise

Welcome to the Agentic Enterprise: With Agentforce 360, Salesforce Elevates Human Potential in the Age of AI

Oct 13, 2025

Story: Vibe Coding Demo

Dreamforce

‘Vibe Coding’ Is Real — Watch It Happen Live

Oct 24, 2025

Woman utilizing AI Voice Agent features on her cellphone.

Agents

How Voice AI Is Reshaping the $135 Billion Call Center Industry

Oct 14, 2025

Salesforce and OpenAI announce strategic partnership expansion.

Salesforce Partners

Salesforce and OpenAI Partner Across Enterprise Work and Commerce

Oct 14, 2025

Salesforce, Google Expand Partnership with Agentforce 360, Gemini

Salesforce Partners

Salesforce and Google Expand Strategic Partnership with Deeper Integrations Across Agentforce 360 and Gemini Enterprise

Oct 16, 2025

View of user interacting with Claude in Slack

Salesforce Partners

Anthropic and Salesforce Expand Strategic Partnership to Deliver Trusted AI for Regulated Industries

Oct 14, 2025

The City of Kyle, Texas Used AI to Reinvent City Government

Customer Success

How a Texas Boomtown Used AI to Reinvent City Government

Aug 19, 2025

Latest News & Insights

Businesses Share How They Use AI to Meet People Where They Are

Customer Success

How Businesses Use AI to Meet People Where (and When) They Are

Leaders on AI ROI

Agentic Enterprise

The Agentic Enterprise Takes Shape: Six Leaders on AI ROI

Story: Vibe Coding Demo

Dreamforce

‘Vibe Coding’ Is Real — Watch It Happen Live

Five Key Takeaways from Dreamforce 2025

Dreamforce

Five Key Takeaways from Dreamforce 2025

Agentic Enterprise

How Williams-Sonoma Inc, Indeed & Heathrow Airport are Improving Customer Experience with Agentic AI

More News & Insights

Media Resources

Executive Leadership

Investor Relations

Research Reports

More Customer Success Stories

Agentic Enterprise

How Williams-Sonoma Inc, Indeed & Heathrow Airport are Improving Customer Experience with Agentic AI

Oct 21, 2025

View of Engine's hotel booking website on a laptop.

Agents

Meet Eva, Engine’s Agentic Concierge That’s Setting the Table for a Revolution in Hospitality

Aug 08, 2025

How AI Helped Regal Rexnord Streamline Global Supply Chains

AI

How an Industrial Giant Is Optimizing Supply Chains and Boosting Growth with Salesforce

Jul 22, 2025

Remarkable Uses Agentforce, Slack to Scale Customer Service and IT

Customer Success

reMarkable: Salesforce Partnership Fuels Growth and ‘Agent-First Enterprise Vision’

Jul 01, 2025

Customer Success

How a Texas Boomtown Used AI to Reinvent City Government

Featured Stories

Agents

From Pilot to Playbook: What We Learned from Our First Year Using Agentforce

Screenshots displaying different AI Agent interactions.

Agentic Enterprise

How Much Free Will Should Your AI Agents Have?

Oct 13, 2025

Woman utilizing AI Voice Agent features on her cellphone.

Agents

How Voice AI Is Reshaping the $135 Billion Call Center Industry

Oct 14, 2025

Agentic Enterprise architecture

Agentic Enterprise

Why CIOs Must Architect for the Agentic Enterprise

Oct 13, 2025

AI Agent Artisans

Future of Work

From Coders to Crafters: The New Identity of Developers in the Agentic Enterprise

Oct 02, 2025

Latest Research

99%

99% of CEOs say they’re prepared to integrate digital labor into their business.

Show more …

IDC InfoBrief

65%

65% of CEOs are looking to AI agents to transform their business model entirely.

Show more …

IDC InfoBrief

67%

67% of CEOs believe implementing agents is critical for their organization to compete in today’s economic climate.

Show more …

IDC InfoBrief

As a very small company with ambitious dreams… AUM BioTech benefits immensely from Agentforce and how Salesforce is giving small businesses a fighting chance to compete in this fast-paced, competitive environment.

Veenu Aishwarya

CEO, AUM BioTech

From How a Small BioTech Firm is Using Agentic AI to Take on Industry Giants

AUM Biotech on Agentforce and SDR Agent

More News & Insights

the agentic wave

Agents

The Agentic Wave

Oct 20, 2025

Salesforce Ventures Deploys Over $850M of Its $1B AI Fund

Ventures

Salesforce Ventures Deploys Over $850M of Its $1B AI Fund to Back the AI Revolution

Oct 16, 2025

Salesforce, Google Expand Partnership with Agentforce 360, Gemini

Salesforce Partners

Salesforce and Google Expand Strategic Partnership with Deeper Integrations Across Agentforce 360 and Gemini Enterprise

Oct 16, 2025

Marc Benioff presents the Dreamforce 2025 Keynote

Agentic Enterprise

Building an Agentic Enterprise: The Dreamforce 2025 Keynote in Under 6 Minutes

Oct 15, 2025

Agentforce City at Dreamforce 2025

Customer Success

Take a Tour of Agentforce City, Where ‌Enterprises Put Agents into Action

Oct 15, 2025

Salesforce, AWS Collaboration Accelerates AI Transformation

Salesforce Partners

Salesforce and AWS Accelerate AI Transformation for Agentic Enterprises

Oct 15, 2025

Introducing eVerse: Enterprise Simulation Environments to Train AI Agents

Agents

Introducing eVerse: Enterprise Simulation Environments to Train AI Agents

Oct 14, 2025

Woman utilizing AI Voice Agent features on her cellphone.

Agents

How Voice AI Is Reshaping the $135 Billion Call Center Industry

Oct 14, 2025

Customer Success

Williams-Sonoma, Inc. Deploys Salesforce Agentforce 360 Across Its Brand Portfolio, Elevating Its Premium Customer Support and Experiences to the Next Level

Oct 14, 2025

Salesforce Announces Support for Agentic Commerce Protocol with Stripe

Salesforce Partners

Salesforce Announces Support for Agentic Commerce Protocol in Collaboration with Stripe

Oct 14, 2025

View of user interacting with Claude in Slack

Salesforce Partners

Anthropic and Salesforce Expand Strategic Partnership to Deliver Trusted AI for Regulated Industries

Oct 14, 2025