Independent Research Firm Cites Salesforce.com a Leader in Platform-as-a-Service

Force.com designated a PaaS Leader for business experts, ISVs and service providers

PaaS defined as “the key to unlock the power of cloud computing”

SAN FRANCISCO, June 22, 2011 – Salesforce.com [NYSE: CRM], the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced it has been cited as a leader in two Forrester Research, Inc. Waves for Platform-as-a-Service (PaaS): The Forrester Wave™: Platform-As-A-Service For Vendor Strategy Professionals, Q2 2011 and The Forrester Wave™: Platform-As-A-Service For App Dev And Delivery Professionals, Q2 2011. Both were issued on May 19, 2011.
According to the report for Vendor Strategy Professionals:
• “Salesforce.com helped to create the PaaS category, having begun by exposing the platform underlying its CRM SaaS product years ago.”
• “Salesforce.com's aggressive investments to expand its Force.com portfolio certainly support that notion, as do the additional platform products salesforce.com added during late 2010 and the Heroku acquisition.”
• “Forrester estimates that salesforce.com has more than 10,000 accounts using Force.com as a development platform (as opposed to using it for extending the salesforce.com applications), perhaps as many as 25,000. Salesforce.com markets the Force.com portfolio through its own field force, but hundreds of partners also promote and extend the platform.”

The Forrester Wave for PaaS for Vendor Strategy Professionals – Salesforce.com’s High Scores for the Force.com platform
• In the ISV Scenario evaluation, salesforce.com received the highest scores possible for its partner and product strategy and services. It also received high scores for its architecture, administration and management, ISV services, cloud connectivity, corporate strategy, financial strength, current usage, employees and distribution channels.
• In the Service Provider evaluation, salesforce.com again received the highest scores possible for its partner and product strategy and services. It also received high scores for its architecture, application development, ISV services, cloud connectivity, corporate strategy, financial strength, current usage, employees and distribution channels.

The Forrester Wave for PaaS Application Development and Delivery Professionals – Salesforce.com’s High Scores for the Force.com platform
• For coders, salesforce.com received the highest scores possible for its partner and product strategy and services. It also received high scores for its architecture, administration and management, ISV services, corporate strategy, financial strength, current usage, employees and distribution channels.
• For business experts, salesforce.com again received the highest scores possible for its partner and product strategy and services. It also received high scores for its architecture, application development, administration and management, ISV services, corporate strategy, financial strength, current usage, employees and distribution channels.

Force.com: World’s Leading Enterprise Cloud Platform-as-a-Service
With the increasing demand for social, mobile and open enterprise apps, Force.com is continuing to see dramatic adoption, extending its position as the world’s leading cloud platform-as-a-service.

• 220,000+ custom applications have been built on the Force.com platform.
• 380,000+ developers have joined the developer.force.com program.
• Salesforce.com’s service regularly handles 400,000,000 transactions daily, and handled 30 billion transactions in its last quarter.
• The 25 billion transactions were handled at an average speed of less than 300ms.
• Salesforce Mobile - more than 300,000 downloads from Apple App Store and more than 100,000 downloads from BlackBerry App World.

Comments on the News
• “We believe our success in the PaaS market is the direct result of Force.com’s proven ability to deliver the fastest path to success for business, IT and ISVs,” said Byron Sebastian, general manager at Heroku and SVP of Platform at salesforce.com. “Force.com is enabling the next generation of real-time enterprise applications that are social, mobile, and built for the cloud.”

Additional Resources
• To view the full reports, visit:
• The Forrester Wave: Platform-As-A-Service For App Dev And Delivery Professionals, Q2 2011: http://www.forrester.com/rb/go?docid=56710&oid=1-ISWMWO&action=5
• The Forrester Wave: Platform-As-A-Service For Vendor Strategy Professionals, Q2 2011: http://www.forrester.com/rb/go?docid=56295&oid=1-IT2Z7F&action=5
• For more information about the Force.com PaaS, visit: http://www.salesforce.com/platform/
• Follow @salesforce and @forcedotcom on Twitter

About Salesforce

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

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