author name
Christina Keohane
author title Product Marketing Manager, Salesforce Self-Service
My Background
Christina is the Product Marketing Manager for Salesforce Self-Service, responsible for positioning and delivering the value of personalised customer support experiences. Christina has focused her career on nurturing customer relationships and aligning marketing initiatives to meet diverse customer needs — from small businesses to enterprise organisations.
Uplevel your self-service customer support with these simple tweaks.
![[Illustration] An AI agent provides B2B customer service](https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2024/12/B2B-AI-Agents-1680x1120-1.jpg?w=300)

