Kris shares how AI is reshaping the sales landscape, offering small businesses the power to scale and build deeper customer relationships.
author name
Cordelia Hsiao
author title Product Strategy Lead, Agentforce Sales & Growth
My Background
Cordelia is currently a Product Strategy Lead at Salesforce, focusing on Agentforce Sales (aka Sales Cloud). She is passionate about bridging the gap between customer challenges and innovative product solutions, working to ensure that Salesforce's offerings meet businesses where they are and help them scale effectively. Originally from Davis, California, she began her career in consulting, expecting to later obtain a graduate degree in development economics. Years and a career pivot later, she's still having fun in the ever-evolving world of technology.
My Expertise
Cordelia identifies strategic opportunities across growth initiatives, drives cross-functional problem-solving, and translates complex customer challenges into actionable product strategies. She brings a solutions-focused approach shaped by her experience in finding and addressing the problems that impact business growth.
