Madonnalisa Chan

For more than 20 years, Madonnalisa has worked with product teams to build innovative products in fast-paced environments and achieve measurable results. She's focused on content, user experience, strategic design for brands and applications, and building platform services around content and taxonomy. As a director of UI/UX at Salesforce, she's focused on helping bridge new agentic experiences with semantic technologies and ontologies.

She specialises in market analysis, qualitative and quantitative user research, business analysis, and content strategy. She also provides technical insights for search and content/digital assets management, workflow and governance recommendations, product and project management, and team training through presentations, workshops, and documentation. Her goal with every project is to invest in the people she works with, bridging groups to facilitate communication within teams and to provide strategic solutions for projects and businesses at large. Transparency, integrity, and relationship-building are the core of how she works.

Madonnalisa enjoys a bit of competitive target archery both locally and on the national circuit, and can be found strumming her ukulele or making chocolate truffles for her friends and family.