Design research shows that improving your users’ perception of value is the key to adoption. Learning from AI agent pain points can help.
author name
Michelle Tabart
author title Principal UX Researcher, Salesforce
My Background
Michelle is a strategic research leader with more than ten years of experience in UX research for emerging product development and adoption, and customer-centric innovation strategies.
My Expertise
Michelle is focused on defining and measuring business value metrics and adoption for Salesforce’s AI and agentic products.
When I'm Not Writing ...
Michelle is focused on defining and measuring business value metrics and adoption for Salesforce’s AI and agentic products.
