
IT Leaders Can Unleash the Power of AI to Build a Customer Company
Learn how to become a customer company through IT and AI implementation to create seamless customer experiences.
Vala Afshar is Chief Digital Evangelist at Salesforce.com. His prior role was Chief Marketing Officer, Extreme Networks. Before that, Vala was CMO and Chief Customer Officer of Enterasys Networks, responsible for global marketing and customer service and support.
Learn how to become a customer company through IT and AI implementation to create seamless customer experiences.
Digital channels are driving more revenue, customers want more transparency, and other revealing insights from the Digital Trends Report.
Eighty-two percent of customers agree a company’s trustworthiness matters more than it did a year ago. Learn more from our 2020 State of the Connected Customer report.
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