At a time when so much of your business is outside your control, there are ways to help cut operational costs and protect profit margins.
For years, organisations relied on static dashboards, reports, and human interpretation to make decisions. AI agents are collapsing the gap between insight and action.
We sat down with Salesforce’s Director of IT for Product Management, Harini Woopalanchi, for an inside look at how internal teams at Salesforce securely build, test, and deploy AI agents.
Understand the different types of AI agents and see how they can help you enhance productivity.
Evaluation tools for agents are still an emerging technology, but there are plenty of ways to assess your agent’s performance today.
This glossary of data terms will help everyone in your company understand the power of real-time, actionable data in the age of generative AI.
How Agentforce helps humans and AI agents achieve more together, helping to deliver faster answers and deeper impact.
We built Data 360 to get a unified view of the customer journey, and now it powers our apps, flows, and agents. Here’s what we learned along the way.
