Marketing should not be just a single step in your strategy. It needs to be integrated across the customer journey. The result is a truly seamless experience for both your customers and your team.
Read this blog to understand what an ERP system is?, the difference between ERP & CRM, and the benefits of integrating an ERP with Salesforce.
Sujith Abraham, SVP and General Manager for Salesforce ASEAN shares his top 4 predictions that will shape the course of ASEAN’s dynamic business landscape in the upcoming year.
Discover why customer loyalty is important in the digital economy and how to measure and leverage it.
Empower your reps to sell more efficiently with impactful coaching, effective onboarding, and guidance in the flow of work.
Grease up your sales funnel so leads can’t help but slide on down.
Marcus Chan, sales coach and president of Venli Consulting Group, details the most common sales objections and his unique formula for handling them.
This is our step-by-step guide to create a more customer-focused culture in your organisation.
Marketers know it’s important to reach customers in “real time.” It’s time to define what that really means.
The quality of customer service your brand offers on social media can make a huge difference to customer sentiment and loyalty. Find out how on our blog.
