Redefining AI In Customer Success: Discover how to drive engagement, retention, and improved customer satisfaction.
AI agents are only as reliable as the data they act upon. Our deeply unified platform provides the capabilities needed to meet this challenge head-on.
With one central platform between sales and service, productivity goes up, costs go down, and shared insights can lead to upsell opportunities.
AI moves fast — your integration should too. Learn how AI integration, APIs, and automation keep businesses ahead.
Discover insights from 4,000+ IT leaders on AI and app development in our latest State of IT report, featuring four key trends and strategies driving progress.
Find out how a well-planned use case workshop can help you make the most of Agentforce. Here are the questions we use to guide our customers.
Sometimes your customers want to use self-service, but other times they want to speak to a service representative. Here's how to make it easy for your customers to contact you.
![[Illustration] An AI agent provides B2B customer service](https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2024/12/B2B-AI-Agents-1680x1120-1.jpg?w=300)
Agentforce tackles intricate queries and more on its own to transform your B2B customer service.
With AI, you can enhance every aspect of customer experience, resulting in higher satisfaction and stronger loyalty.
Success with Agentforce requires the right people, data, and strategy. Our customer success experts share their tips to help you get started.
