Digital Transformation

With the right approach, even the most sceptical sales team can be won over by artificial intelligence (AI).

Tools that free up agents to keep customers satisfied can have a direct impact on contact centre revenue.

Marketers know it’s important to reach customers in “real time.” It’s time to define what that really means.

How to ensure your IT investment pays off? Follow these six steps to gain the most value and return on that investment.

Learn how communication service providers like KCOM use Salesforce to wow subscribers and drive efficient growth.

Boys’ Town leverages on Salesforce automation to modernise paper-based manual workflows and drive process efficiency. It allows them to add more value to the lives of their clients. Learn more.

Learn how Finnomena Group and Central Group improve business efficiency through automation.

PPIS kickstarts its digital transformation with Salesforce to build stronger and more supportive communities.

By using MuleSoft and Genie Customer Data Cloud you can elevate your company's automation with real-time data and boost customer experiences.

Drive cost savings and transform your business using brand new features from the Winter ‘23 release.