Tomorrow’s AI agents won’t just execute tasks — they’ll listen, see, and learn your preferences. They'll even manage and coordinate with other agents to get work done.
Evaluation tools for agents are still an emerging technology, but there are plenty of ways to assess your agent’s performance today.
There's not enough manpower, or hours in the day, to follow up on the thousands of sales prospects coming onto our radar every day. Agentforce changed the game.
Identify your service strategy and see how AI agents can be better together with your service team
As AI transforms the workforce, being adaptable, open-minded, and open to learning could lead you to a new job — or a new career.
![[Illustration] An AI agent helps a customer service rep solve cases.](https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2025/06/Agentforce-for-Service-Relaunch-1500x844-1.jpg?w=300)
Powered by your data and built to support your team, the newest AI agents from Agentforce deliver faster, smarter service from day one.
AI agents need a structured metadata map to make sense of how information is connected so they can generate meaningful outcomes.
The pace of AI has upended the traditional learning model. Here are four ways to rethink corporate training for the AI era.
Ready to build your AI skills? Here’s an easy-to-follow guide that lets you learn at your own pace.
Using AI in the C-suite helps you hone your strategic vision and signals to employees that AI use isn’t optional, but expected. Here’s how.
