Identify your service strategy and see how AI agents can be better together with your service team
As AI transforms the workforce, being adaptable, open-minded, and open to learning could lead you to a new job — or a new career.
![[Illustration] An AI agent helps a customer service rep solve cases.](https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2025/06/Agentforce-for-Service-Relaunch-1500x844-1.jpg?w=300)
Powered by your data and built to support your team, the newest AI agents from Agentforce deliver faster, smarter service from day one.
AI agents need a structured metadata map to make sense of how information is connected so they can generate meaningful outcomes.
The pace of AI has upended the traditional learning model. Here are four ways to rethink corporate training for the AI era.
Ready to build your AI skills? Here’s an easy-to-follow guide that lets you learn at your own pace.
Using AI in the C-suite helps you hone your strategic vision and signals to employees that AI use isn’t optional, but expected. Here’s how.
The future of customer service will be a dynamic collaboration between AI and humans. Here’s how forward-thinking companies can stay ahead.
A human-AI workforce doesn't eliminate the need for strong leadership — it transforms it. Here’s how to build a powerful partnership on your blended team.
AI agents are a new type of end user that needs agent-friendly design so they can interact with your business and generate valuable outcomes.
