Redefining AI In Customer Success: Discover how to drive engagement, retention, and improved customer satisfaction.
Identify your service strategy and see how AI agents can be better together with your service team
Sometimes your customers want to use self-service, but other times they want to speak to a service representative. Here's how to make it easy for your customers to contact you.
![[Illustration] An AI agent provides B2B customer service](https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2024/12/B2B-AI-Agents-1680x1120-1.jpg?w=300)
Agentforce tackles intricate queries and more on its own to transform your B2B customer service.
Customers expect top-notch service, and delivering it brings big benefits. Here’s how to ensure your customer service always hits the mark.
AI chatbots aren’t one-size-fits-all — and there are a lot of options. Here’s what you need to know to choose the right one for your business.
Uplevel your self-service customer support with these simple tweaks.
