Digital Transformation How SMEs in Singapore and Thailand Embrace Digital Transformation Salesforce January 19, 2022 Singapore and Thailand small businesses are ahead of the curve when it comes to embracing technology. Learn more about what worked for them. Infographics Small Business Digital Transformation Hybrid Work: How OfficeMate Supports Its Customers to ‘WorkAnywhere’ Nichola Palmer January 18, 2022 Office supplies provider OfficeMate created a customer-centric service journey that meets changing customer needs. Learn more. Salesforce Cms Trailblazer Story Service Appexchange What Is a Salesforce CRM Implementation Partner? Georgia Lloyd January 13, 2022 Read our basic guide to Salesforce implementation partners. Learn who they are, how to choose one, how to work with partners, and more. Partner Partners Service Cloud How To Find, Win, and Keep New Customers in 2022 Salesforce January 11, 2022 Learn more about the Salesforce tools that help small and medium-sized businesses find, win, and keep customers in 2022. Agentforce Sales Marketing Cloud Digital Transformation Future of Work Being Human in the Time of Automation Brian Solis January 7, 2022 Robots are coming for all of us, but that doesn’t mean we’re all out of a job. Here’s how to differentiate yourself with your humanity. Future of Work Service Artificial Intelligence Customer Data Platform What is a Relational Database? Features & Uses Salesforce Staff January 5, 2022 Want to know more about relational databases? This blog outlines their benefits, and how Salesforce uses relational database in its CRM. Customer Data Platform Marketing How To Build Thriving Slack Communities for Marketers Guilda Hilaire December 29, 2021 Slack is a powerful tool for cultivating community in your company and beyond. Here’s how to build communities the right way. Collaboration Digital Marketing Future of Work Digital Transformation What Is Business to Business Sales, and How Can You Improve It? Salesforce December 28, 2021 Learn the basics of B2B sales: What is it, how is it different from B2C sales, how to succeed in B2B sales, and more. Agentforce Sales Digital Transformation Sales Future of Work The Future of Commerce – Connected Data, Headless, and More Jon Feldman December 22, 2021 Salesforce Commerce Cloud EVP and GM Lidiane Jones explains the newest commerce trends and what businesses need to do to keep up. Commerce Commerce Cloud Future of Work Service Cloud AI Is Here and It’s Rewriting the Way Call Centres Work Rahul Gupta December 20, 2021 Learn about the six ways AI can be used in call centres to optimise employee efficiency and drive customer satisfaction. Einstein Service Artificial Intelligence
Digital Transformation How SMEs in Singapore and Thailand Embrace Digital Transformation Salesforce January 19, 2022 Singapore and Thailand small businesses are ahead of the curve when it comes to embracing technology. Learn more about what worked for them. Infographics Small Business
Digital Transformation Hybrid Work: How OfficeMate Supports Its Customers to ‘WorkAnywhere’ Nichola Palmer January 18, 2022 Office supplies provider OfficeMate created a customer-centric service journey that meets changing customer needs. Learn more. Salesforce Cms Trailblazer Story Service
Appexchange What Is a Salesforce CRM Implementation Partner? Georgia Lloyd January 13, 2022 Read our basic guide to Salesforce implementation partners. Learn who they are, how to choose one, how to work with partners, and more. Partner Partners
Service Cloud How To Find, Win, and Keep New Customers in 2022 Salesforce January 11, 2022 Learn more about the Salesforce tools that help small and medium-sized businesses find, win, and keep customers in 2022. Agentforce Sales Marketing Cloud Digital Transformation
Future of Work Being Human in the Time of Automation Brian Solis January 7, 2022 Robots are coming for all of us, but that doesn’t mean we’re all out of a job. Here’s how to differentiate yourself with your humanity. Future of Work Service Artificial Intelligence
Customer Data Platform What is a Relational Database? Features & Uses Salesforce Staff January 5, 2022 Want to know more about relational databases? This blog outlines their benefits, and how Salesforce uses relational database in its CRM. Customer Data Platform
Marketing How To Build Thriving Slack Communities for Marketers Guilda Hilaire December 29, 2021 Slack is a powerful tool for cultivating community in your company and beyond. Here’s how to build communities the right way. Collaboration Digital Marketing Future of Work
Digital Transformation What Is Business to Business Sales, and How Can You Improve It? Salesforce December 28, 2021 Learn the basics of B2B sales: What is it, how is it different from B2C sales, how to succeed in B2B sales, and more. Agentforce Sales Digital Transformation Sales
Future of Work The Future of Commerce – Connected Data, Headless, and More Jon Feldman December 22, 2021 Salesforce Commerce Cloud EVP and GM Lidiane Jones explains the newest commerce trends and what businesses need to do to keep up. Commerce Commerce Cloud Future of Work
Service Cloud AI Is Here and It’s Rewriting the Way Call Centres Work Rahul Gupta December 20, 2021 Learn about the six ways AI can be used in call centres to optimise employee efficiency and drive customer satisfaction. Einstein Service Artificial Intelligence