Artificial Intelligence

Building a data-literate workforce doesn’t happen overnight—but with the right foundation, every team can turn data into a competitive advantage.

The more you understand how AI works, and the better you communicate with it, the more you’ll get out of it.

As AI automates mundane tasks, young workers are struggling to get jobs. But AI could also be the key to landing that first role.

Early insights from our research show how design roles are shifting and where the growth opportunities are.

AI can do incredible things, but we need to guide it with clear intent to get the best results.

Four types of critical skills will help you thrive with AI to design great customer experiences.

With a data governance framework, you can take control of your data, build trust, and achieve your agentic AI goals.

Identify your service strategy and see how AI agents can be better together with your service team

As AI transforms the workforce, being adaptable, open-minded, and open to learning could lead you to a new job — or a new career.

Powered by your data and built to support your team, the newest AI agents from Agentforce deliver faster, smarter service from day one.