Customer Service

Turn every conversation into customer happiness with these featured resources.

 

ARTICLE

What is Customer Service?

Learn why great service is critical and get eight tips for customer service success. 

Research

Salesforce State of Service Report

Learn how 7,000+ global service professionals are adapting during the pandemic.

Research

Build stronger customer connections

Read the playbook to see how improving your customer engagement builds long-term customer loyalty.
 

Explore all service resources.

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