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Trailblazer Talks: Blazing a Trail Forward, Together

Get ready for the first-ever Dreamforce to You: Trailblazer Talks, an inspirational series of conversations with our Indian Trailblazing customers. Join us for an online experience like no other – full of innovative ideas, new ways of working and engaging with customers.

A range of sessions will be available via live stream, including how to build business resilience and transformative stories from inspiring business leaders.


Titan: Riding the phygital wave and delivering unified experiences with Customer 360

Titan continues to strengthen its status as an iconic Indian brand, touching millions of customers. From revolutionising the watch industry 30+ years ago, Titan has evolved into a true colossus with market-leading brands across categories - accessories, jewellery, eyewear, and clothing.

Tune in to listen to C K Venkataraman, Managing Director, Titan and Arundhati Bhattacharya, Chairperson and CEO, Salesforce India as they discuss how a digital culture, and relentless focus on customer delight and loyalty built on unified, phygital experiences, are contributing to Titan’s growth.


Join us for the Trailblazer Talks sessions on 23 September

10:30 a.m.–10:45 a.m. – Welcome to Trailblazer Talks

10:45 a.m.–11:05 a.m. – Titan: Riding the Phygital Wave and Delivering Unified Experiences with Customer 360

11:05 a.m.–11:25 a.m. – Impact from Anywhere

11:25 a.m. On Demand Sessions
(Select the session that's most relevant to you. All sessions run in parallel and are 20 minutes in duration.)

How Automating for Sales and Service Efficiency is Helping Unimark Boost Customer Engagement

How Panasonic Life Solutions is Accelerating Sales Growth in a Sell-from-Anywhere World

How Genpact is Empowering Employees and Driving Customer Success with Agility and Transparency

Going for growth: How Kalpa Power is Scaling and Accelerating its Growth Using Technology

Service from Anywhere: Customer Success in the New Normal with BYJU'S

How Kotak Mahindra Bank is Offering Customers Everywhere and Anytime Banking

How Numeric Empowers its Mobile Workforce while Keeping them Safe and Connected

How PVR is leveraging Salesforce Marketing Cloud to deliver connected customer experiences

Unleashing Fintech’s Potential: How Rupeek is Accelerating and Scaling Growth


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