How to Scale Service with Generative AI and Einstein GPT
Companies around the world are struggling to balance dueling priorities of meeting customer demands and driving agent productivity.
As a result, the need for both efficient and intelligent service is rising and AI is now an imperative. And Generative AI has the potential to help companies connect with customers in new ways.
Join us to learn how Service Cloud Einstein and Einstein GPT will change the game for customer service and enable companies to:
• Personalise every interaction with trusted data
• Boost service team productivity by automating tasks
• Build and deploy AI solutions faster across all channels
- Rebecca Curtin, Senior Product Marketing Manager, Service, APAC, Salesforce
- Vladimir Bojchev, Lead Service Specialist, Salesforce
- Meagan Meyers, Sr Manager, Product Marketing - Service Cloud, Salesforce