Why innovative retailers are turning to innovative solutions.
The past year has seen a powerful shift in the way we live, work and interact with brands and products. Increasingly, customers are purchasing what they want via a few taps of their fingers. Shoppers expect retailers to ‘meet them where they are’, through consistent, seamless omni-channel interactions.
In this eBook we explore:
- why a connected experience matters
- what an optimised digital experience looks like
- how innovative retailers including Barbeques Galore and Mecca are meeting customer expectations head on
With foreword from Paul Zahra, CEO, Australian Retailers Association.