Insights from 28,000 citizens globally, including thousands in Australia and New Zealand, reveal what they expect from digital government service delivery.
What are customers’ attitudes toward government services and data-sharing? How have they changed since the pandemic? Download the full report to find out:
- The link between citizen trust and quality of service delivery
- What customers want to see in the next stage of digital government
- How to earn permission to personalise services and deliver them proactively
Questions? Call us at 1800 921 514 (AU), 0800 005 496 (NZ)