While some claim that the buzz around AI is just that, there's no denying the huge potential it has to boost your sales team's effectiveness. But, with ...

Get more from your Salesforce investment with Foundations.This free add-on unlocks the full Customer 360, giving you built-in apps for sales, service, marketing...

Service teams today are under more pressure than ever — tasked with delivering faster, more personalized customer service while managing limited resources...

Field Service organisations struggle with efficient routing and scheduling. Just six appointments for one resource require evaluating 720 permutations. With two...

For years, Companies are enabled by Salesforce Flow to create automations and update records across sales and service. Now, with Marketing Cloud Growth and Adva...

Retail is undergoing a profound transformation - becoming more digital, social, connected, and experiential. Grounded in findings from our 6th Edition State of ...