Prepare Your Company for AI-Enhanced Self-Service

In today’s economic environment, service teams are being asked to do more with less as customer expectations continue to rise. Today’s customers want customised service delivered faster than ever before, however 78% of service agents say it’s difficult to balance speed and quality. With AI-powered self-service solutions, companies can better meet growing customer demands by delivering efficient and tailored experiences at scale.

Join this webinar to understand how to leverage AI to accelerate productivity and improve both the customer and agent experience. Learn how to prioritize key steps for your Self-Service growth journey.

Featured Speakers:

• Katherine Sullivan, SVP, Customer Success & Support, Salesforce
• Christina Keohane, Product Marketing Manager, Salesforce