Elevating Customer Experiences with AI-driven Service

How do you deliver highly personalised customer experiences at scale in an era that is governed by AI and ever-rising customer expectations? By harnessing the power of AI.

Join this session to discover how to:

• Deliver faster customer responses
• Personalise customer engagement
• Serve customers where they want to be served

Transform your customer service teams from being reactive to proactive, and your contact centres into engagement centres.

Featured Speaker:

• Abhisek Dash, Director, Product Management, Service Cloud, Salesforce