2024 State of Service: New Data Reveals the Latest Trends

Did you know that 85% of decision makers anticipate service will drive a larger share of revenue this year? As service organizations increasingly turn to AI to address new challenges and scale their contact centers and field services, it’s crucial to understand how to leverage these technologies effectively.

Join our upcoming webinar to explore insights from our global survey of over 5,500 service professionals, including key findings from India.

Discover how leading organizations are using AI and data to exceed customer expectations, boost team productivity, and drive revenue growth. Don't miss this opportunity to learn how to harness the power of AI to elevate your service operations.

Featured Speakers:

• Kunjal Tanna, Head - Digital Customer and Commercial Excellence Products, Thermax
• Rebecca Curtin, APAC Product Marketing Director, Salesforce
• Sonika Kapoor, Specialist Account Executive, Salesforce