Deliver Proactive & Personalised Service with Data Cloud

The future of Customer Experience should be proactive, and not reactive. Enable your organisation to resolve customer issues before they happen, and notify customers in advance of unavoidable challenges. Be able to personalise all customer engagements from start to finish with the power of Data Cloud.

In this webinar, you'll learn how to:

• Leverage Data Cloud to anticipate customer needs
• Personalize service interactions at scale
• Drive customer satisfaction and loyalty

Featured Speakers:

• Von Clark McClendon, Director of Product Management, Data Cloud, Salesforce
• Kathryn Baker Parks, Principal Technical Architect - Data Cloud, Salesforce