Masterclass on Customer Experience X Growth Hacking

Masterclass: Customer Experience X Growth Hacking with Sidharth Kapur

Learn from CX Expert Sidharth Kapur on crafting seamless, purpose-driven customer journeys that transform customers into brand advocates.

Join the masterclass and learn how to:

• Enrich brand loyalty beyond products: Discover how to align brand values with the core motivations of your audience for lasting connections.
• Map every customer touchpoint: Learn how to shape each step of the customer journey, from pre-purchase to lifetime engagement.
• Personalise experiences for diverse mindsets:* Understand your customers’ unique motivations to design targeted, impactful experiences.
• Design with empathy: How to turn friction points into joy-filled interactions for customers and non-customers alike.
• Unlock the value of lifelong engagement: Build customer loyalty that extends beyond the sale and fosters a community of brand advocates.

Join the Masterclass and complete the session for a chance to earn your upGrad certificate.

Limited offer: First 500 participants who complete the course will receive a certificate upon submission of completion proof to vipin.sahni@salesforce.com.

Conditions apply

Featured Speaker:

Sidharth Kapur, Partner at Quantum Consumer Solutions | Brand & GTM Strategist SMBs and Startups Growth Expert