The Future of Self-Service: AI Agents and the Evolution of Customer Portals

Today’s customers expect quick, reliable support without the wait, so they turn to self-service for instant help. But self-service isn’t just about answering basic questions in a help center—it's about empowering customers to find information and quickly complete tasks on their own. By pairing an authenticated self-service portal with autonomous AI, companies can deliver service that's more personalized, proactive, and drives revenue at scale. With 84% of service leaders agreeing that AI improves customer service, now is the time to invest in this technology to meet customer expectations.

Join our upcoming webinar to learn how bringing AI agents and self-service portals together can deliver an enhanced customer support experience. Product experts will cover best practices for building effective self-service with AI agents and show a demo highlighting the future of self-service, powered by AgentForce.


Register for our webinar or watch it on demand afterwards.

Featured Speakers:

• Rajiv Garg, Specialist Solution Engineer, Salesforce.
• Srinihita S, Associate, Specialist SE, Salesforce.