Salesforce 网络讲座
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Future-Proofing Customer Engagement: Agentforce & Personalisation Use Cases in Salesforce
Are you ready to take your customer engagement to the next level? This webinar will showcase how the synergy of Salesforce Personalisation, Data Cloud, and Agentforce enables you to deliver truly personalised experiences across every touchpoint, including agent interactions.
During this session, you'll learn:
- How Data Cloud unifies customer data, empowering Salesforce Personalisation and Agentforce to deliver hyper-relevant experiences.
- Live Demonstration: See how Salesforce Personalisation delivers dynamic, tailored experiences in real time.
- Strategies for leveraging real-time data to personalise interactions across channels and empower agents with the right information at the right time.
- How Agentforce integrates seamlessly with Personalisation to provide agents with contextual insights, leading to more effective and personalised customer service.
- Real-world success: Gain valuable insights from Fisher & Paykel, a launch customer, as they share their experiences and results.
- Roadmap Sneak Peek: Get an exclusive look at the upcoming features and innovations within Salesforce Personalisation, giving you a competitive edge.
Discover how to transform your customer engagement strategy and drive significant business growth. Register today!
Featured Speakers:
- Ralph van den Broeck, Marketing Automation Manager, Fisher & Paykel
- Paul Cordasco, Director, Product Marketing, Salesforce
- Abigail Kutruff, Director, Product Management - Personalisation, Salesforce
- Sergey Agadzhanov, Product Management Senior Manager, Salesforce
Register now
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