Calling all Sales & Service pros: Why Connected Telephony is your Next Superpower

Connected telephony is no longer just about making calls — it’s a strategic enabler for high-performing teams.

Salesforce Voice transforms every interaction into a seamless, intelligent, and AI-powered experience — across sales, service, and support.

Join us to discover how leading teams are connecting conversations to CRM, activating real-time AI, and driving measurable gains in productivity, customer satisfaction, and revenue.

What You’ll Learn:

• ☎️ Streamline Inbound & Outbound Calling: Deliver a connected experience across every channel, fully integrated into Salesforce.
  
• 🤝 Boost Conversation Productivity and Revenue: Empower reps with in-call insights, real-time guidance and next-best actions — exactly when they need it.
• ✍️ Automate Post-Call Work:Eliminate manual notes with Gen AI-powered summaries, guided call scripts and effortless handoffs.
• 📈 Unlock AI-Driven Insights: Use real-time transcription and sentiment analysis to fuel smarter coaching, performance metrics, and automation.
• 🔄 Drive Revenue Across the Lifecycle: From the first conversation to closed-won and renewal — connect your voice data to the full customer journey.
• 🔌 Bring Your Own Telephony: Seamlessly integrate existing telephony systems using Service Cloud Voice Partner Telephony — keep the providers you trust while unifying voice and CRM in one workspace.
• 🚀 Get your business ready for Generative AI Voice: Improve security and trust in your brand, and lay the foundation for the next generation of contact centres.

Register for our virtual event or watch it on demand afterwards.

Featured Speakers:

• Chris Riddle, Customer Experience Project Manager, South East Water
• Taylor Grimes, Senior Product Manager, Salesforce
• Vladimir Bojchev, Senior Manager, Solution Engineering, Salesforce